Customer Support Specialist

8.18 Consulting is looking for a Customer Support Specialist for its partner in the Investment Banking sector. If you have experience in client onboarding, financial documentation, and customer relations, this could be a great opportunity for you!

Key Responsibilities:

•  Client onboarding and ongoing account maintenance

•  Collecting, verifying, and submitting customer documents to Compliance

•  Preparing and managing customer agreements

•  Opening customer accounts and handling related documentation

•  Preparing reports and financial statements

•  Entering and managing data in internal systems

Key Requirements:

•  2-3 years of experience as a Customer Support Specialist

•  Strong knowledge of Excel, Word, and financial documentation processes

•  Excellent attention to detail and organizational skills

•  Strong communication and negotiation abilities

•  Ability to work under pressure and adapt to a fast-paced environment

•  Open to feedback and proactive in proposing improvements

Languages:

 Fluent in Armenian, English, and Russian